Embedded Files
How to view all the SOA that I generated in one run?
From the list of all SOA batch numbers, click on a specific batch number.
Then, the generated SOA per account number is displayed. On the upper part of your screen, click either the PDF or Excel icons.
PDF, once clicked, will display all of the SOA in one file, while Excel will convert all of the SOA into an Excel file.
There is an adjustment to the invoice, credit memo and/or payment recording, and the current SOA should be updated. What should I do?
If the adjustments to the invoice, credit memo, and payment are still in the current billing period or the same month, SOA regenaration can be applied.
Just repeat the steps to generate the SOA.
The previously created SOA will be marked "deleted." Do not open the SOA batch number that has already been deleted.
The newly generated SOA is displayed in the upper part of the SOA batch summary.
Where can I edit the details in footer section (Contact Us) of SOA?
Only System Administrator can make changes on this section. Contact and inform IT / technical team for any changes in your project site's contact information.
Can I create a previous month's SOA?
No, you can only generate the current month of the year.
Can I create a SOA in advance / next month?
No, you can only generate the current month of the year.
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