Log in to the PropTech Mobile App.
From the Home screen, tap Permit/Request.
Select the type of permit/request you want to submit.
Select GATE PASS REQUEST
Identify who will request the gate pass.
Select one:
Unit Owner – if the unit owner will request the gate pass.
Active Tenant/Lessee – if the active tenant/lessee of the unit will request the gate pass.
Select the Type of Pass:
Delivery
Pull-out
Tap Next to proceed.
Tap Add Additional Item.
Complete all required information for the delivery or pull-out item.
You may add multiple items to the request.
To add another item, tap Add Additional Item and complete the required information.
Review all added items to make sure the information is correct.
Tap Next to proceed.
Review all the information provided.
If any information is incorrect, tap Back and make the necessary changes.
Review all delivery/pull-out item information.
Tick the Disclaimer checkbox to enable the Submit button.
Tap Submit to submit the Gate Pass Request.
A success notification will be displayed after successful submission.
An email notification will also be sent regarding the submitted request.
Status: New
After the Work Permit Request is submitted, its status will be New.
The PMO will review the request and may process, approve, reject, or request additional information as necessary.
Status: Action Required
The request will be marked as Action Required if the PMO identifies missing information, incomplete documents, or corrections that need to be addressed.
When the status is Action Required:
Review the PMO's findings and instructions.
Update the request and upload any required documents.
Resubmit the request for PMO review.
The request will remain on hold until the required actions have been completed.
Status: Approved
If the request is APPROVED:
Print a copy of the approved Gate Pass Request.
Present the approved Gate Pass Request to the guard on duty before the scheduled pull-out or delivery of the items.
Comply with all construction and renovation guidelines issued by the PMO.
Status: Rejected
If the request is Rejected:
The PMO's reason for rejection will be displayed in the request details.
Review the stated reason carefully.
Follow the PMO's instructions if a new or corrected request must be submitted.
📌 Note:
If the Gate Pass Request is submitted by an Active Tenant/Lessee, Unit Owner approval is required before the request can proceed to PMO review and final approval.
For step-by-step instructions on submitting a request as a tenant, see the Tenant Gate Pass Request Instructions link.