Log in to the PropTech Mobile App.
From the Home screen, tap Permit/Request.
Select the type of permit/request you want to submit.
Select WORK PERMIT REQUEST
Identify who will apply for the work permit.
Select one:
Unit Owner – if the unit owner will apply for the work permit.
Active Tenant/Lessee – if the active tenant/lessee of the unit will apply for the work permit.
Complete the required Work Details.
Tap Next to proceed.
Complete the Work Schedule and Work Location information.
Add Personnel
Add the personnel/workers who will be performing the work.
Tap Add Personnel.
Complete the required information for each worker.
You may add multiple personnel/workers.
For each personnel/worker, you may upload either:
A Valid ID, or
Other Proof of Identity
The identity document is optional, unless otherwise required by the property management or project guidelines.
Review the personnel information before proceeding.
Tap Next to proceed.
Review all the information provided.
If any information is incorrect, tap Back and make the necessary changes.
Review all delivery/pull-out item information.
Tick the Disclaimer checkbox to enable the Submit button.
Tap Submit to submit the Work Permit Request.
A success notification will be displayed after successful submission.
An email notification will also be sent regarding the submitted request.
Status: New
After the Work Permit Request is submitted, its status will be New.
The PMO will review the request and may process, approve, reject, or request additional information as necessary.
Status: Action Required
The request will be marked as Action Required if the PMO identifies missing information, incomplete documents, or corrections that need to be addressed.
When the status is Action Required:
Review the PMO's findings and instructions.
Update the request and upload any required documents.
Resubmit the request for PMO review.
The request will remain on hold until the required actions have been completed.
Status: Approved
If the request is APPROVED:
Print a copy of the approved Work Permit Request.
Present the approved Work Permit to the guard on duty before the scheduled work date and time.
Comply with all construction and renovation guidelines issued by the PMO.
Status: Rejected
If the request is Rejected:
The PMO's reason for rejection will be displayed in the request details.
Review the stated reason carefully.
Follow the PMO's instructions if a new or corrected request must be submitted.
📌 Note:
If the Work Permit Request is submitted by an Active Tenant/Lessee, Unit Owner approval is required before the request can proceed to PMO review and final approval.
For step-by-step instructions on submitting a request as a tenant, see the Tenant Work Permit Request Instructions link.