Add New Tenant or SPA
For upcoming tenant / SPA, follow the steps below:
Go to Tenants / SPA. By default, page redirects to Tenant tab.
Click Add Tenant to start.
If adding SPA, go to SPA tab > click Add SPA.
Fill out all fields (see video below):
Add Property and Upload Requirements to Tenant
Search and choose the tenant account.
Upload accomplished move-in clearance
Add the account of the rented or eased property.
Check the following fields if the tenant has already submitted the following requirements:
Accomplished move-in clearance (for upload)
Notarized Contract of Lease
Copy of identification card
Follow the move-in schedule and move-in date process
Click the Email Login button to receive the Tenant login credentials
Upload Requirements of SPA
Search for the SPA account.
Complete the following requirements:
Upload Notarized Special Power of Attorney
Put a checkmark on the identification card
Identify start date
Click the Email Login button to receive the SPA login credentials
Upload photo of customer (optional).
Click Save to finish.
Add Property and Move-in to Tenant / SPA
Add the property unit being rented or leased to tenant / SPA, move in, and upload required documents